Steps to Troubleshoot Streaming Issues

Steps to Troubleshoot Streaming Issues

Use a computer

We recommend using a computer with an up-to-date browser to ensure the best experience.

Refresh the Window

Sometimes, simply refreshing the page can fix the issue.

Internet Connection

Make sure you have a stable, high-speed internet connection to avoid interruptions.

Update Your Browser

Make sure you're using the latest version of Chrome, Edge, Firefox, Safari, or Opera.

Check Camera and Microphone Permissions

If you accidentally blocked access, click the camera icon in your browser’s address bar and select “Allow." 

Clear Cache and Cookies

There may be conflicts with old permissions. Try clearing your cache and cookies, then restart your browser.